Since the seminar was so informative and inspiring we put together a few key takeaways that we think a lot of people could benefit from!. This available in a downloadable guide.
Learn all about:
- Why you should separate content creation and engagement
- The importance of two-way communication between you and your customers
- How important it is to speak in your customers' local language
- Why personal responses are better than pre-written answers
- How you can turn negative comments into brand-building opportunities
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