Join in for an interesting webinar about crisis - and team management in social media during a pandemic at a company with a high volume of customer interactions.
Date: September 9th at 12.00 CET
Where: Online
Language: English
Join this webinar were Jonas Friman, Customer Relations manager at Handelsbanken and Fritjof Andersson, CEO of RelationDesk will meet up for a chat about how Handelsbanken work with their high volume of customer interactions, using their social media channels and how to give the best customer support possible. They will all talk about on how to manage a team internally in a pandemic with all the challenges it brings.
As a bank, Handelsbanken has an important function in our society and they take that responsibility very seriously. They have during the pandemic been working hard to make sure that their services and tools and their customer support are available – even in a unique situation where the rest of the society is impacted by the pandemic.
Jonas Friman
Fritjof Andersson